E-commerce Software for Increased Productivity

If you've been running an e-commerce site for awhile and been lucky enough to watch it grow, one of the things you may have noticed is that your workload doesn't stay fixed as sales increase. In fact, there are times when doubling sales may triple (or more!) your workload. This is the time when you should start looking at ways to increase your productivity, or the productivity of your website itself. Read more

Fulfillment Companies Ease the Shipping Burden for Ecommerce Companies

Until 2006, Glynn Gallagher's life was "really, really hectic to say the least.". She started work every morning at 8 am, printing out her previous day's orders from her website LockPickShop.com, along with a picklist, and trudged out to the makeshift warehouse building in her backyard. The rest of the day was spent answering customer service calls, packing orders for shipment, and handling returns. She skipped breakfast and allotted herself a 20-minute lunch break. After repeating the process in the afternoon for all the morning orders, she loaded all the boxes in her car and drove to the post office, waited for them to process her orders, and then drove to the UPS Store and did the same thing. She came home and dealt with emails and her website until midnight each night.

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Using Order Management Software

As ecommerce stores grow, the process of filling orders becomes increasingly tedious without software to help. Some shopping carts have some of the features needed to fill orders, such as the ability to print packing slips, track order history as well as packages, and so forth. But bringing an order management package online is often one of the best things a business owner can do to streamline this process.

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Choosing Product Codes or Item Numbers

If you're building your first ecommerce site, the idea of choosing a convention for your product codes may seem like a trivial task. After all, the product code is typically something that is primarily internal to your business, so what difference does the format make to your customers? The answer is, probably none. But it could make a huge difference on how you manage your stock, your customer service, your sales, and your marketing. Read more