Not a lot of small ecommerce sites use video yet. It’s a shame, because video has promoted sales for larger retailers, and bloggers big and small already know the draw of video-based content. Videos can engage customers, drive additional traffic from other channels, and even boost your SEO rankings.
Great product images are a major key to success for any e-commerce store. A website has to do its best to replace a customer’s ability to see and touch the physical items like they would at the store.
As a follow up to my last post, “How to Hire the Right E-Commerce Designer“, I want to talk about the same concept from the customer’s point of view. No matter how good your design and development team is, if you, personally, suck as a client, the project is doomed to failure. Go back and [...]
If you’re building a new site or redesigning an existing one, chances are good that you’ll be researching and interviewing web designers to create the right front-end design experience for your site. But good websites don’t come cheap. How can you make sure you’re not wasting your money? How can you choose the right e-commerce [...]
I love making buttons. They’re fun, there’s a huge variety, and they make an incredible difference to a site. The size, color, shape, and style of your buttons can trigger a difference the conversion rate of an e-commerce site. Buttons that stand out from the rest of the site’s designs are essential – if they [...]
Niche stores that focus on a small range of products have a luxury of often being able to limit their top-level categories to a few choices. An old rule of thumb was to aim for seven choices in any navigation menu, based on Miller’s Law, which states that the human mind can only remember 7 [...]
Once you’ve gotten a shopper to add a product or two to their cart, you have a reasonable chance of converting them into a buyer. The process of moving them from the cart or basket page through the checkout steps to the final receipt page is known as the checkout process. There are a number [...]
If you’ve read this blog for awhile, ever talked to me, know what I do for a living, or have anything else to do with me in any other way, you probably know that I eat, sleep, and breathe e-commerce…and that my usual platform of choice is Miva Merchant. I’ve used other systems on occasion, [...]
Cisco Adler, in his new eBook “The Landing Page Bible”, offers an answer to the “Internet age”-old question of who controls a company’s website: IT or Marketing. Rather than involve technical resources and attempt to revamp a section of the corporate website (or the entire thing!), Cisco suggests companies focus online marketing initiatives on landing [...]
On the web, transparency often equals trust. This is a world where credit cards are often used for fraud, where dollars are lost every day, and where identities are stolen. Smart shoppers are wary shoppers, and they don’t want to do business with faceless entities online. They want to know who’s behind the company they [...]
